Track Express is an express integrated transport company. Founded in Paraguay nearly 10 years ago, we focus on transporting goods from China to Paraguay.
Our goal is to provide Latin American consumers with the most reliable, most efficient and quickest delivery times available. Since we have been able to successfully achieve this goal we have decided to expand our services to several new destinations in Latin America.
In response to the tremendous growth and requirements of ecommerce Track Express has again taken the lead and is now offering a more effective express service to transport goods between Brazil and Paraguay. By developing key alliances and partnerships we can now offer an efficient and reliable service to cater for this need.
Our mission is to delivery confort and quick solutions to our costumers through the innovation of our freight operations, which brings us to a safe and irreproachable service, always putting the customer in a first position.
Being a leader requires responsibility even with the environment as with our costumers. Our company creates a relationship with the client and for that we believe it is always important to improve and innovate our services.
With weekly flights from Hong Kong to Paraguay, our chartered B 747-400, carries 110 tons. Our flights arrive 99.5% on time, which insures our customers’ satisfaction and has enabled our steady and continuous growth since the beginning of our operations.
Our main office, located in Paraguay, utilizes a special operation called Hub & Spoke. This special service allows for the express delivery of cargo to the most important Latin American markets within 48 hours. There might be restrictions on the size of cargo, according to the type of aircraft available.
Door-to-Door service form Hong Kong – Paraguay (HKG-AGT);
Freight service Airport – Airport (ATA) HKG – VCP, HKG – SHJ, SHJ – VCP, SHJ – LOS; SHJ – AGT, HKG-LOS.
Through our strategic partnership with Atlas Air, we have available a very high freight capacity that utilizes the most modern and efficient range of aircraft. World Wide freight services can be provided at all times.
Our main hub, located in Paraguay, is equipped with a fully automated 8,000 square meter warehouse in the free-trade zone. It is located 10km from the border with Brazil and gives us quick and direct access to countries like Brazil, Peru, Argentina, Colombia, Ecuador and Uruguay. Our services are comprehensive and include: storage, stock inventory management, and the processing, packaging and shipping of orders, which are all managed using the latest version of WMS. We also offer other specialized services based on the individual needs of our client. All goods are dispatched to meet the needs of our clients in a timely and effective manner. We also offer door to door service from Hong Kong to Paraguay and cargo service from airport to airport: (ATA) HKG - VCP, HKG - SHJ, SHJ - VCP, SHJ - LOS; SHJ - AGT, HKG – LOS.
We have strategic partnerships with large e-commerce companies which operate with an integrated platform. Our systems are simple and can be integrated with any company selling online, offering a full service scan and tracking of goods, complete from origin to destination and through various couriers and freight services. Express Track has successfully achieved a strategic leadership position in providing comprehensive solutions from China to Brazil. Alibaba Group, the largest e-commerce company in the world, is our main partner.
Our agents are highly skilled and trained to meet your demands. Express Track is fully supported by two customer service centers strategically located in China and South America. They provide top quality customer service 6 days a week during regular working hours. You can contact us by email, toll free phone and via online chat. Excellent customer service and complete client satisfaction is our number one priority and we invest heavily to guarantee that you have the best possible experience with us.